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CP Distributors Privacy Policy

  1. Introduction
  2. Collection, Use, and Disclosure of Personal Information
  3. Consent
  4. Storing your Personal Information
  5. Access
  6. Accountability

Introduction

The protection of personal information is important to CP Distributors and we have a policy and procedure dealing with the protection of privacy. Any questions about this policy can be directed to our VP of Finance & Administration located in Saskatoon. (306) 242-3315.

Our employees play an important role in protecting personal information. Our employees are required to adhere to this policy and take all reasonable steps to ensure that personal information is protected from unauthorized access.

Collection, Use and Disclosure of Personal Information

Although we deal commonly with other companies and in those cases do not collect personal information other than business contact information, we also deal with individual customers. We collect the personal information of our individual customers in order to administer the contract for products and/or services. When dealing with these individual customers we collect the following types of personal information:

  • Customer name
  • Customer address and telephone number
  • Customer e-mail address

This personal information is collected for the following purposes:

  • In order to contact the customer for instruction and billing purposes
  • For the administration of the contract for services

We only collect personal information directly from the customer except when we have the customer's consent to collect information from elsewhere or are permitted by law to collect it without the customer's consent.

We only use a customer's personal information for the purposes outlined above. If we need to use the personal information for any other purpose, we will contact the customer and obtain consent prior to that use.

We do not disclose customers' personal information to third parties.

Our customers have the right to withdraw consent for our collection, use, or disclosure of their personal information at any time. If a customer wishes to withdraw consent, or has any questions about withdrawing consent, he or she can contact our VP of Finance & Administration

Business contact information is not protected by this policy. This type of information is not considered personal information and may be collected, used, and disclosed without consent.

Consent

In most cases customers consent to us collecting, using, and disclosing personal information for the purposes outlined above by simply agreeing to provide us with the personal information. Howerver, there may be cases where we require explicit consent. The withdrawl of this consent will generally not affect a customer's ability to obtain the product or service they require.

Our employees play an important role in protecting personal information. Our employees are required to adhere to this policy and take all reasonable steps to ensure that personal information is protected from unauthorized access.

Storing your Personal Information

We only keep personal infromation for as long as is necessary for the purposes outlined above. This may include keeping the information after a project is completed in order to resolve any problems or concerns that may arise. We are also required by law to maintain certain records for set amounts of time. We have appropriate safeguards in place to protect personal information and when we no longer need the information it is destroyed. We try to keep personal information as accurate as possible and customers can assist us by providing us with updated information when necessary. Information can be updated by contacting our VP of Finance & Administration.

Our employees play an important role in protecting personal information. Our employees are required to adhere to this policy and take all reasonable steps to ensure that personal information is protected from unauthorized access.

Access

Customers can access his/her personal information by making a request to our VP of Finance & Administration. He/She will provide the necessary forms and assistance to make the requst and obtain the information. If the customer believes that some of the presonal information is incorrect, he or she can request that the information be corrected.

We may charge our customers for out-of-pocket expenses in responding to an access request. If we decide that a charge is appropriate, we will provide the customer with a written estimate prior to providing access. Any concerns with the estimated charge should be directed to our VP of Finance & Administration.

Accountability

We apply our best efforts to protect our customer's privacy. If our customers have any concerns, they are free to contact our VP of Finance & Administration. We hope that he/she will be able to resolve any problems. If concerns are not resolved, he/she can provide information on making a formal complaint.

Our employees play an important role in protecting personal information. Our employees are required to adhere to this policy and take all reasonable steps to ensure that personal information is protected from unauthorized access.