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Credit and Selling Policies


Custom fabricated product, materials and/or non-stock products ordered at a customers request require a 50% deposit at time of order.

Visa, MasterCard or Debit

Purchases may be paid for by Visa, MasterCard or Debit at time of order. Visa, MasterCard, cannot be accepted for payment after 5 days from purchase. Payments over the telephone require written approval by card holder. Company cheques accepted only upon approval at time of order.

On Credit

Normal credit clearance requires 7 business days. To avoid delays in shipment, adequate and accurate credit information must be supplied with all purchase orders through the completion in full of our credit application accompanied by the appropriate signatures. If a new customer is in a great RUSH for material, the order will be shipped upon approval of VISA, MasterCard, Debit (with signed authorization) or cash-in-advance.

Download Credit Application (Alberta)

Download Credit Application (All other provinces)

GENERAL INFORMATION


Freight Terms

All prices are F.O.B. our Warehouse (ie: shipping costs are extra) unless otherwise indicated in our quotations.

Terms of Sale

Net 30 days. Overdue accounts may be subject to an additional charge of 1.5% per month.

Return of Merchandise

Return authorization requests must be received by CP Distributors in writing, within 10 days of date of shipment. Written RMA approval must be obtained prior to the return of all merchandise. Where authorization is granted, a restocking charge of 20% plus freight may be applied assuming product is returned in resaleable condition. This applies to stock items only.

There is no return of custom fabricated product, materials and/or non stock products ordered at a customers request.